Cognizant Technology Solutions India Ltd - Chennai

Experience - 10 to 12

Key Skills - Application Ticket Analysis, AMS Ticket Optimization, ITSM Ticket Data Analysis, Elimination & Automation Opportunities, Traditional RPA, ITPA Automation, Observability, AIOps, Gen AI, Agentic AI, Automation Tool Architecture, Cost Modelling, Implementation Roadmap, Service Line Estimation, Deep Dive Analytics, Root Cause Analysis, Operational Efficiency, Productivity Improvement, Enterprise Automation Tools, Solution Architecture, Collaboration with Solution Architects, TOGAF, ITIL, AI & Automation Tool Certifications, Power BI, Dashboards, Estimation & Pricing for AMS Deals, Resource Loading, Excel, PowerPoint, Business Process Knowledge, Trending Technologies Awareness, Proposal & RFP/RFI/RFS Response Preparation, Analytical & Problem-Solving Skills.,